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Question: Traveler, International
Does your price include breakfast & government taxes? what else do we have to pay additionally? Answer: Promise Lands Tourism
Most prices include breakfast & all taxes otherwise stated at the time of booking. We always state clearly what you have to pay from the beginning. There are absolutely no hidden costs after your booking. Question: Traveler, International
How do I cancel my bookings? & any cancellation fees? Answer: Promise Lands Tourism
Cancellation must be sent to our offices by email, fax. Please see our Terms & Conditions for cancellation fees Question: Traveler, International
Why am I asked to show my passport to hotel's or Halong Boats' receptions? is it safe & common in Vietnam? Answer: Promise Lands Tourism
This is common case in Vietnam. Hotels, Halong overnight boats must take passports of their guests to make declaration to police at the first night. However, some 4, 5 star hotels, boats just need your passports for a while and give them back to you right away. It will be much convenient if you've got a copy of the passport to give hotels or boats and keep your original one Question: Traveler, International
What happen if my booking is not shown on hotel's check in system? Answer: Promise Lands Tourism
Please make sure that your name matches the one you have given us. Also check with hotel that you have booked through Halongcruz.com. Otherwise, please call hotline for assistance. Question: Traveler, International
What should I do if my belongings disappear from my room? Answer: Promise Lands Tourism
Contact hotel's manager if you are at a hotel or the captain if you are on board immediately, if necessary, police will be involved. Please contact us if possible, Halongcruz.com will try our best to help sort things out for you. However, we've got no responsibility for any problems at your hotels or on board. Question: Traveler, Hanoi
Can I change the current hotel room if I am not happy with it? Answer: Promise Lands Tourism
You can ask hotel manager or contact us with a fair reason to do that. Question: Traveler, USA
How can I extent my stay at my current hotel? Answer: Promise Lands Tourism
You’ve got 2 options. First, you can contact your hotel directly to check rates and availability; however, keep in your mind that rates at the hotels are always higher than ones offered by us. Second, contact us to get our best deals for your extention stay.    |
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Email: info@vietbudgettour.com; Tel: +84-4 37549815; Fax:+84-4 37549814
Head quarter address: Suite 413, A7 Building, Hanoi University of Education, Cau Giay, Hanoi
Link Partners: Vietnam Budget Tours | Sapa Trekking Tours | Halong Bay Junk Cruises | Travel Mekong Delta | Tour Mekong Delta | Vietnam Budgeted Tours | Violet Cruise Halong | Halong Jasmine Cruises | Halong Ginger Cruises | Viet-nam tours | Viet-nam tour | Du Lich Viet Nam | Tour Du Lich Viet |
Email: info@vietbudgettour.com; Tel: +84-4 37549815; Fax:+84-4 37549814
Head quarter address: Suite 413, A7 Building, Hanoi University of Education, Cau Giay, Hanoi
Link Partners: Vietnam Budget Tours | Sapa Trekking Tours | Halong Bay Junk Cruises | Travel Mekong Delta | Tour Mekong Delta | Vietnam Budgeted Tours | Violet Cruise Halong | Halong Jasmine Cruises | Halong Ginger Cruises | Viet-nam tours | Viet-nam tour | Du Lich Viet Nam | Tour Du Lich Viet |
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